Delivery policy

Delivery area

We deliver within 35 km (straight-line distance) of our hub and only to areas and pincodes we have confirmed we can serve. If we cannot verify your address automatically, we will call you before dispatch; if we cannot deliver, we cancel the order and refund any payment in full.

Slots

You choose a delivery date and time slot at checkout. Slots close a few hours before they start so we can pack fresh. Traffic, weather or vehicle problems can occasionally delay a delivery; we will call or message you if we expect to be more than 30 minutes late.

Charges

The delivery fee is ₹30 per order unless a different fee is shown for your area at checkout. Delivery is free above ₹499. The minimum order value is ₹1.

If you are not available

Our delivery partner will call you on arrival. If we cannot reach you, we may leave the order with security or a neighbour only if you have asked us to in the delivery instructions. Otherwise we will arrange a new slot; perishable items may be replaced at our discretion.

Checking your order

Please check your vegetables at delivery or as soon as possible. Report any problem within 24 hours from your order page or by calling 9194077780.